Shuswap Float & Wellness COVID-19 Safety Protocols

Shuswap Float & Wellness is committed to providing its service in a safe and healthy manner by following mandatory rules,

Here are some of the changes we’ve made to help prevent the spread of coronavirus:

We’ve made some changes to help prevent the possible spread of COVID-19 and some of these changes (as well as provincial guidelines) require some new procedures for when you come in for your appointment. Please read through this list before you arrive, and feel free to call us if you have any questions (250-803-2876).

Do not come in to float if you are experiencing any symptoms of illness. We’re happy to reschedule if you need to cancel because you are feeling ill, in any way.

We’re asking that all appointments are paid for ahead of time, either by booking online or by giving us your credit card info over the phone.

If this is the first time you’ve ever floated with us (or if you just need a refresher), please ask for a walkthrough explanation, before coming in for your appointment.

When you arrive for your appointment, please ring the doorbell, to the right of the front door, or feel free to text us when you arrive and we will come to get you!

Hand sanitizer will be available as you enter the center, both at the front door of the restaurant And in the main hallway. We also encourage washing your hands if you prefer.   Hand sanitizer will also be available at the back door as well.

We ask that when you come in you please keep a safe distance (2m) from practitioners, and other customers, where possible.

We ask that everyone wears a mask when entering our shop. Please bring your own mask. You may remove it once you enter your float room or halotherapy cabin. If you’ve forgotten one, we have some available.

When you exit your session, please wear your mask, and let us know how it was! then proceed directly to the exit.  We’re trying to minimize any possible interactions between clients.

To minimize the interaction of multiple people in the common areas, the timing of your float experience may be staggered so we can complete a longer disinfection pass in each room between float sessions, and minimize client interactions.   Thank you for respecting these guidelines and your fellow floaters.

All touchpoints, such as door handles, in the lobby, bathrooms, refresh room, post-float lounge, and float rooms will be cleaned between clients with an EPA-registered disinfectant for use against coronavirus.

It has always been and will continue to be our practice to run several filtrations on the salt solution in the float tank after and before every client. This involves running the entire salt solution through a 1-10 micron filter and past a UV disinfection system, in addition to the use of highly- concentrated hydrogen peroxide.

Upon arrival at every visit, each client (new or return) must hand sanitize And fill-out our Coronavirus questionnaire and visit log until such time as it is deemed not necessary.

Please limit your shower and time in the room post-float, this will allow more time for deep cleaning and social-distancing of the room between float sessions.

Use of a hairdryer will be allowed. Hairdryers will be wiped down with EPA-registered disinfectant between use.

Our “after-float” conversations have been shortened, & clients are asked to please exit our shop after their appointment as soon as possible. Clients that come together can leave together if they traveled together as a couple (related or friends).  Otherwise, we will try to maintain a gap to give clients time to gather their personal belongings and check out in a staggered fashion.


Our practitioners will be wearing masks at all times and of course, will be asked to stay home if they’re experiencing any symptoms.

We will maintain a 1-2m distance from you as much as possible. For first-timers, we have a walkthrough tutorial before the float. Or other services.  Please feel free to call & ask for instructions before arrival.

We’ll also be doing regular disinfection of all contact points throughout our space and have hand sanitizer in the main hallway to use before bringing you back to your appointment.

Thank you for your understanding and consideration of all of these changes. We’re excited to be able to provide the Shuswap with floats again and are determined to do so in as safe a manner as we can. Please reach out to us if you have any further questions or concerns.


Floatation Tanks and Water Sanitation

Between floats and at the end of the night, the inside and outside of the float tanks, inside surfaces, lid, buttons, and handles will be cleaned with an EPA-registered disinfectant for use against coronavirus following proper kill times and cleaning instructions for the product.

There are no scientific reports that COVID-19 is spread to people through the water in pools (including saltwater pools).  See: CDC’s COVID-19 Frequently Asked Questions on Pools and Hot Tubs


In addition, our float tanks contain an Excellent system for water filtration and sanitation. The water is filtered fully at least three times between float sessions and filters overnight Continually to maintain proper hygiene levels.  Each float tank contains 1000 pounds of Epsom Salt in about 180 gallons of water.  Floatation tank water contains an extremely high concentration of Epsom salt which naturally inhibits microbial growth and reproduction.

UV light is used as part of the filtration system.  Exposing the water to UV light is an effective sanitation method to destroy micro-organisms in domestic pools up to 99.9%.

The water is filtered through a 1-micron bag filter, which is an incredible 100 times smaller than a human hair.  35% Hydrogen Peroxide is also regularly added to the water.  H2O2 is an oxidizer, meaning it helps break down the bits of microorganisms that are left after they have been inactivated. A larger dose is added overnight to maintain the required levels.

Float tanks by their nature are very low-risk environments when it comes to the spread of coronavirus. The CDC has stated that there is No evidence that COVID-19 can spread through recreational water and the fact that we’re a business whose primary service is isolation means that interaction between people was already naturally at a minimum. ( You shower, with soap/shampoo before And after the float)

“The virus…is not spread in water, such as float water.” Dr. Roy Vore, Microbiologist

“There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs.” Centres for Disease Control and Prevention


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